Map view: The Aerial map is the default map. To switch to Road map, click the button Aerial/Road button on the top right corner of the Maps window.
Zoom: You can zoom in or out on the map by using the or buttons, or by using the scroll button on your mouse.
Incidents and Activities auto refresh: The map automatically refreshes Incidents and Activities every 15 minutes, but if you want to refresh it sooner, click the refresh button . Pressing the F5 button will also refresh the Incidents and Activities.
Dispatches auto refresh: To automatically refresh Dispatches on the map, you need to have the
Auto Refresh checkbox selected (located in the Dispatches section on the Maps page). If this checkbox is selected, the Dispatches will refresh in less than one minute.
Note: Dispatch auto refresh only works if the date range is set to the last seven days. If your date range is set to the last 14 days and you check the Dispatch auto refresh checkbox, your timeline will be reset to the last 7 days, or auto refresh will deselect automatically if you expand your date range to over 7 days with auto refresh enabled.
Date Range: Use the left and right arrows on the date range to move backwards in time, or drag and drop the date range bar to the occurred dates of Incidents, Activities, and/or Dispatches you want to see on the map.
Scale: Your map’s scale will be automatically set to go off of your computer’s system settings.
Filters: To filter what you want to see displayed on the map, turn the switch to on or off . For example, if you only want Incidents to be displayed, turn the Activities and Dispatches filter switch to the off position. By filtering out Incidents, Activities, or Dispatches, it will make it easier for you to find exactly what you are looking for.
on the top right corner of the Maps window. 
or 
buttons, or by using the scroll button on your mouse. 
. Pressing the F5 button will also refresh the Incidents and Activities.
selected (located in the Dispatches section on the Maps page). If this checkbox is selected, the Dispatches will refresh in less than one minute.
or off 
. For example, if you only want Incidents to be displayed, turn the Activities and Dispatches filter switch to the off position. By filtering out Incidents, Activities, or Dispatches, it will make it easier for you to find exactly what you are looking for.