1. In the Navigation pane, choose the record entity you intend to work on (e.g., Incidents).
2. Click Quick View in the Navigation pane.
3. In the Record Views window, click the Import View button and browse for the file that contains the view in XML or TXT format that you want to import.
· Once you import the view, its settings will be displayed.
4. Optionally, modify the parameters of the newly imported view and/or save them under a new view name. For editing and saving options, please see the Create and Save a New Record View section in the current chapter.
5. Click the Select button to transfer your record view to the Listing pane.
6. Click on a record in the Listing pane to display it in the Viewing pane.
· If you clicked on a particular record in the Record Views window prior to clicking Select, this record will be highlighted in the Listing pane and will already be opened in the Viewing pane.