General
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· Create a new Item record.
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History
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· View the incidents the item has been involved in.
· Add an incident associated with the item into a case.
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Attachments
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· Attach a file to the Item record.
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Controls
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Details
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· Set security controls for the Item record.
· Define which workgroups can access the Item record.
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Audit History
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· View the history of all changes made to the Item record. Visibility of Audit History depends on user permissions.
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